It should slide into the correct position, and the small clip should latch into the slot, hopefully stopping this from ever happening again. With some small pliers/needle nose, grab the white plastic piece as seen in the image and gently but firmly pull it toward the right side of the printer (BLUE arrow). You will need to gently flex the clip up (toward the top of the printer) while following step 3, so that it seats correctly in the curved slot.ģ.
When I did this fix, this clip broke because I was impatient. If you look into the slot, you should be able to see the clip. There is a very small clip/hook on the lever which is supposed to rest in this slot, keeping the lever from dislodging and causing the very issue we are having. If you see less of the white plastic, it is out of position.īefore step 3: Notice the curved slot (Underlined in YELLOW) directly beneath the hole where the white plastic lever lives. If it looks like in my photo, it's where it should be. This white piece of plastic is the lever we need to put back into position. Facing the printer from the front: Immediately to the left of the paper tray slot, there is a small hole (Circled in RED) with a white piece of plastic visible through it (Squared in BLUE). Thus, the feeder rollers will no longer work.įortunately, the problem exists in a place that requires no disassembly.Ģ. This lever can come out of position such that it can no longer wedge beneath the gear, and instead pushes against the side of the gear. If your printer driver has an option to select paper trays, make sure that the correct paper tray is configured. The paper tray selection is not available for all printer drivers.There is a small plastic lever that is used to lift/lower a gear in order to start and stop the feeder rollers. Check your application's documentation for support with configuring the paper source and paper size. If the document prints, the issue is resolved.
Make sure that the Tray dropdown is set to the tray that has the correct paper loaded. Make sure that the Feed from is set to the tray that has the correct paper loaded. How to check the paper source for Envelopes or LabelsĮ.
Make sure that the Paper Size and Paper Source is set to the tray that has the correct paper loaded. How to check the paper source for standard documentsĭ.
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